Privacy Policy
Effective date: June 26, 2026
The Merch Brand respects your privacy. This policy explains what information we collect, how we use it, and the choices available to you when you use our website or communicate with us.
Information we collect
We may collect information you voluntarily provide, including your name, email address, mobile phone number, company or project details, and communication preferences. We may also collect basic technical information such as browser type, device type, and website usage data.
How we use information
We use information to respond to inquiries, provide requested services, schedule appointments, send service-related updates, improve our website and services, protect against misuse, and—only when you expressly opt in—send text messages described in the consent disclosure shown at sign-up.
SMS and mobile information
The SMS Program is voluntary and separate from service inquiries, purchases, account creation, and transactions.
SMS consent is optional and is not a condition of employment, purchase, service, account creation, or completion of any transaction. You may receive up to 4 messages per month. Message and data rates may apply. You may reply STOP to unsubscribe or HELP for help.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties or affiliates for marketing or promotional purposes.
Mobile information may be processed by service providers solely to deliver and operate the SMS program on behalf of The Merch Brand. Those service providers are not permitted to use mobile information, opt-in data, or consent for their own marketing or promotional purposes. Mobile information may also be disclosed when required by law.
How we share information
We may disclose information to vendors working on our behalf, when required by law, to protect rights and safety, or as part of a business transaction. We do not sell your personal information. This general disclosure does not apply to mobile information, text messaging originator opt-in data, or SMS consent, which are governed by the stricter SMS and mobile information terms above.
Data retention and security
We retain information only as long as reasonably necessary for the purposes described here or as required by law. We use reasonable safeguards, but no transmission or storage method can be guaranteed completely secure.
Your choices
You may request access to, correction of, or deletion of your personal information by contacting us. You may opt out of text messages by replying STOP or by using any other reasonable method that clearly communicates your request. We may send one final message confirming your opt-out.
Children's privacy
Our services are not directed to children under 13, and we do not knowingly collect personal information from children under 13.
Changes to this policy
We may update this policy periodically. We will post the revised policy here and update the effective date.
Contact us
Questions or privacy requests may be sent to hello@themerchbrand.com or (267) 573-8989.